Anyone who has ever worked retail can probably regale you with tales of crazy customers, unreasonable managers, and hellish working conditions. Indeed, writer Nino Cipri’s traumatic experiences working retail inspired them to create the bizarre sci-fi horror world of their LitenVerse books. The two novellas in the series, Finna (2020) and Defekt (2021), are set in an IKEA-like big-box furniture store that has a tendency to open up portals into other dimensions…
Finna centers on two LitenVärld employees, Ava and Jules, who recently broke off a romantic relationship. After the breakup, Ava changed her work schedule so that she wouldn’t have to run into Jules on the shop floor. But when “Fucking Derek” doesn’t show up for his shift, Ava is called in to work awkwardly side by side with her ex. Then things start to get really weird when a customer’s grandmother goes missing. The LitenVärld staff is informed via cringey instructional video that the maze-like structure of the store’s showrooms occasionally causes wormholes to spontaneously open up into parallel dimensions—and it’s up to the employees to retrieve any customers who unwittingly wander through the portals. When Jules recklessly volunteers for the mission, Ava can’t just sit there and let them go alone. As the two traverse increasingly strange and dangerous worlds with alternate LitenVärld stores populated by carnivorous furniture and hive-mind clones, Ava and Jules begin to rebuild a tenuous friendship in the ruins of their romance.
A companion novel that stands easily on its own, Defekt slots into the empty spaces of Finna. It tells the story of Derek, whose absence spurred the events of the previous book. Derek is the perfect employee. He studies his LitenVärld Employee Handbook religiously, practices his customer service greetings in the mirror each morning, lives in a shipping container behind the store, and cannot understand why his coworkers don’t share his eager enthusiasm for selling Swedish furniture. It’s almost like he was made for this job…. But after a strange itch in his throat leads Derek to take his very first sick day, management reassigns him to a special inventory shift, locking him in the store overnight. Derek finds himself directed to hunt down defective products—mutant toilets and skittering toy chests that seem to have developed sentience—beside a team of four strangers that seem eerily familiar. But as he sees the brutality with which LitenVärld treats its defective products, he begins to question how his beloved employer might treat defective employees… Continue reading Review of FINNA and DEFEKT—Retail Terror